WHY PROPVIVO?
propVIVO is building the new paradigm in Community Association Management.
WHAT IS OUR DIFFERENCE
PropVIVO is building the new paradigm in Community Association Management.
While nurturing great communities, we aim to set new industry benchmarks for the Homeowners Association Management.
Our service delivery to manage your homeowners association can be differentiated and measured on the following key aspects.
Transparency
Our day to day operations bring a clear transparency that you don't have to chase us for the information and on-going activities in your Community and HOA.
Technology Platform
Our Technology Platform is just a portal for the association board members and homeowners, but it is a lifeline for the health of the association. Our goal to digitize the business process, not only helps us deliver the information in real time but also help us to save on unnecessary printing and copying while maintaining the requirements of CC&R's to send the information by regular mails for your community.
Processes
Most association management companies’ processes are designed to be centered around a single property manager and the information and work items becomes a challenge for execution considering that your manager is managing a portfolio. At propVIVO our processes are designed to assist the communities that we manage to get away from this model. Apart from providing you with a dedicated property manager we provide an additional dedicated team that will support in getting the operational task completed for the board and the homeowners. This allows us to bring agility into our operation and task is not long standing and randomize.
Customer Service
We intend to create new benchmarks in the industry via exceeding the expectations of board members, homeowners, vendors and anyone who interacts with us for the smallest of the transaction. We want to measure our performance and improvise to deliver better services on a consistent basis. Our customer service team is designed in such a way that they are provided with the tools, knowledge and all critical aspects of your community and HOA so that we can drive day to day operations.
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